Frequently Asked Questions

Shipping

Q: Do you ship NZ-wide?

A: Yes! We ship to all of New Zealand. Standard shipping is $6.90 and takes 3 to 5 business days.

Q: How long does delivery take?

A: Orders are processed within 1-2 business days. Delivery takes 3 to 5 business days via standard shipping.

Returns

Q: What is your return policy?

A: We offer a 30-day return policy. Items must be unused and in original packaging. Contact us at hassan@deal4u.co.nz to arrange a return.

Q: How do I return an item?

A: Email hassan@deal4u.co.nz with your order number. We'll provide return instructions. Items can be returned to our Alexandra store at 77 Centennial Avenue.

Payment

Q: What payment methods do you accept?

A: We accept all major credit cards via our secure checkout. Your payment information is encrypted and secure.

Q: Is checkout secure?

A: Yes, our checkout uses industry-standard SSL encryption to protect your personal and payment information.

In-Store Pickup

Q: Can I pick up my order in store?

A: Yes! We have 5 stores nationwide where you can shop in person:

• 77 Centennial Avenue, Alexandra — +64 3-440 0555

• 65-67 Tay St, Invercargill — +64 3-214 0888

• 155 George St, Central Dunedin — +64 3-471 7333

• Shop 2 / 11 Fairwater Road, Warkworth — 027 539 3999

• Shop 21, 185 Great South Road, Manurewa — 027 539 3999

Q: Are your stores open 7 days?

A: Yes, our stores are open 7 days a week. Come in and discover your next treasure!